Privacy Policy
JB Farms and Dona Antonia by JB Farms (“We,” “Us,” “Our,” or “Company”) are committed to protecting your privacy and ensuring compliance with all applicable data protection laws. We respect your personal data and are transparent about how we collect, use, and protect it. This Privacy Policy outlines how we handle your information when you interact with our website or purchase our products.
USER CONSENT
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any of the provisions, we kindly advise you to discontinue using our website.
PERSONAL INFORMATION WE COLLECT
When you visit our website, we may automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages you view, how you navigate the site, and how you interact with it. This is known as “Device Information.”
When you make a purchase or attempt to do so, we collect information like your name, billing and shipping address, email address, phone number, and payment details. This is referred to as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your information to:
- Fulfill your orders and deliver products (e.g., honey, jams, pickles, incense sticks).
- Process payments and send invoices or order confirmations.
- Communicate with you about your order or customer service requests.
- Prevent fraud and detect potential risks using device-related data like IP addresses.
- Send promotional offers, updates, and product-related information, in line with your communication preferences.
THIRD-PARTY SHARING
We utilize trusted services such as Google Analytics to analyze customer behavior and improve our website performance. We do not sell or share your personal data with third parties for marketing purposes. No sensitive data is stored after your order is fulfilled, except for essential order history.
DATA RETENTION
Your Order Information is stored securely and only retained for as long as necessary to fulfill your order and meet any legal requirements. You may request deletion of your personal data at any time, subject to applicable laws.
You also have the right to:
- Access Your Data: Request a copy of your personal data held by us.
- Correct Your Data: Request corrections to inaccurate information.
- Restrict Use: Ask us to limit the processing of your data in certain scenarios.
- Port Your Data: Receive your data in a commonly used digital format.
To exercise these rights, please email us at jbfarmsorganics@gmail.com.
DATA SECURITY
We use modern security practices to protect your data, including encryption, secure servers, and access controls. We conduct regular reviews to ensure your information is handled responsibly and safely.
CUSTOMER SUPPORT AVAILABILITY
If you have questions or need support, feel free to reach out:
- Email: jbfarmsorganics@gmail.com
- Phone / WhatsApp: +91 7420845281
